Simulated workplaceCAQA Gasline Networks is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
UEGCAQA GaslineSimulated workplace
Simulated workplace
Department

Network Control Centre

Monitors and controls the distribution network from Dandenong South using SCADA, manages pressure and odourisation alarms, receives gas escape calls from the public and retailers, and dispatches field crews and first responders to every event so that supply stays within the safe operating envelope.

Control Centre Manager18 staff
Home/Departments/Network Control Centre
Responsibilities

What the team is accountable for

  • Monitor network pressure, flow and odourisation through SCADA
  • Receive and log gas escape and emergency calls
  • Dispatch field crews and first responders
  • Coordinate isolations and restorations with field supervisors
  • Keep the operations log and shift handover records
Performance measures

How we know it is working

99.2%
Escape calls dispatched within 5 minutes
98.7%
SCADA alarms acknowledged within 2 minutes
0.6
Unplanned supply interruptions per 1,000 customers
People

Who works here

DO

Darren Okafor

Control Centre Manager

Darren runs the 24 hour control centre and its three shift rosters, and has been with the business for eleven years since starting as an operator.

JN

Jade Nguyen

Control Room Operator

Jade monitors SCADA alarms, takes escape calls and dispatches crews on the afternoon shift, and has been an operator for two years.