Simulated workplaceCAQA Gasline Networks is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
UEGCAQA GaslineSimulated workplace
Simulated workplace
Department

Metering and Data Services

Reads, exchanges and tests gas meters, installs and maintains data logging equipment at commercial and industrial sites, and processes meter reading information so that retailers receive accurate consumption data. The team also tests and relights new residential installations after connection.

Metering Services Manager30 staff
Home/Departments/Metering and Data Services
Responsibilities

What the team is accountable for

  • Read and record meter readings on the scheduled cycle
  • Install, commission and fault find data logging equipment
  • Exchange and test meters at end of life
  • Test and pressure test new residential installations
  • Process reading data and resolve exceptions with retailers
Performance measures

How we know it is working

99.1%
Scheduled reads completed
1.4%
Estimated reads
88%
Data logger faults cleared within 3 days
People

Who works here

ML

Marcus Liew

Metering Services Manager

Marcus leads the meter reading, exchange and data logging teams and manages the data interface with retailers, now in his seventh year at Gasline.